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Tools / Faq: frequently asked questions

Read here frequent questions and answers about classifieds to buy and sell with Markibus.

For further subjects please contact us.

Questions

Generalities

What is Markibus?

What can I do in Markibus?

What are classifieds?

But there are millions websites with classifieds! What does Markibus add?

Why is Markibus easy?

Does Markibus have also other peculiarities?

Where can I find other informations about Markibus?

Buy

How can I buy in Markibus?

How can I write "Buy" classiifeds?

How can I read "Sell" classifieds which are interesting for me?

Is there anything I have to pay for writing my "Buy" classifieds?

Is there anything I have to pay for the duration renewal of my "Buy" classifieds?

How can I choose the right category for writing my "Buy" classifieds?

But a "Buy" ad in Miscellaneous category is badly visible! Well, what now?

Can I suggest a new category for my "Buy" ad?

Sell

How can I sell in Markibus?

How can I write "Sell" classifieds?

How can I read "Buy" classifieds which are interesting for me?

Is there anything I have to pay for writing my "Sell" classifieds?

Is there anything I have to pay for the duration renewal of my ''Sell'' classifieds?

Is there anything I have to pay for adding photos to my ''Sell'' classifieds?

How can I choose the right category for writing my ''Sell'' classifieds?

But a ''Sell'' ad in Miscellaneous category is badly visible! Well, what now?

Can I suggest a new category for my "Sell" ad?

Registration

How can I sign in Markibus?

Is the registration in your website full of long forms and private questions?

Is the registration free?

How can I confirm my registration?

And if I want to cancel my account?

If I sign in Markibus... will I receive unsolicited emails with business proposals from who-knows-where, tons of daily newsletters, pills' price lists and bank's urgent advises, because of you?

Do I have anything to remember for my account?

Where can I find other informations about Registration?

Fast Find Service

What is Fast Find Service?

I write only "Sell" ads, usually. Is it useful writing "Buy" ads in Markibus?

And does Fast Find Service work also with my "Sell" ads?

I can't believe it.. how can Fast Find Service find matching ads for me??

Is there anything I have to remember in order to have the best results by Fast Find Service?

Is Fast Find Service really free?

Where can I find other informations about Fast Find Service?

Connect Service

What is Connect Service?

What is the advantage of contacting the writers of ads through Markibus' mediation?

How can I start Connect Service with an ad?

Which are the steps of Connect Service?

Can Seller interrupt Connect Service?

Can Buyer interrupt Connect Service?

Does Buyer have anything to pay in Connect Service?

Is Connect Service really free for the Buyer?

Does Seller have anything to pay in Connect Service?

I am a Seller. I paid for Markibus' commission (Step 2) but now Buyer doesn't want to buy anymore. What can I do?

I am a Seller. How can I receive back Markibus' commission, in the previous case?

I am a Buyer. I paid for the object (Step 3) but then I didn't receive the object. What can I do?

I am a Buyer. I want to buy an object but the price is very high. How can I have more safety in the transaction?

Where can I find other informations about Connect Service?

Safe Trading Service

What is Safe Trading Service?

Why does Safe Trading Service give the maximum safety?

WOW! How can it be possible, having such a safety?

I am a Buyer. I paid for the object with Safe Trading and I received the object, but this is a bad object. What can I do?

I am a Buyer. I paid for the object with Safe Trading and I received the object and this is a good object... but then I changed idea and now I don't want it anymore! What can I do?

What is the restitution time limit?

Who pays shipments of the object, money transfers, Markibus' commission?

Where can I find other informations about Safe Trading Service?

Answers

Generalities

What is Markibus?

A website of classifieds.
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What can I do in Markibus?

You can buy or sell any object worldwide, reading and writing classifieds.
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What are classifieds?

"Classifieds" means "classified advertisements", they are advertisements which are written by private people.
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But there are millions websites with classifieds! What does Markibus add?

It's easy!
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Why is Markibus easy?

Because it is designed exactly to be easy. For example, it needs only two clicks from the home page to read and write any ad. Try it.
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Does Markibus have also other peculiarities?

Yes: Fast Find Service, Connect Service, Safe Trading Service.
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Where can I find other informations about Markibus?

In the Help Center.
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Buy

How can I buy in Markibus?

You have two ways:
- write your "Buy" classified ads and wait for communications from Fast Find Service and Connect Service in your email;
- read interesting "Sell" ads and use our Connect Service.
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How can I write "Buy" classiifeds?

Just two clicks from the Home Page: choose the category right for your object to buy, and then click the "Buy" button: the right Ads Page opens, with the form to write your ad.
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How can I read "Sell" classifieds which are interesting for me?

Just two clicks from the Home Page: choose the category right for your object to buy, and then click the "Buy" button: the right Ads Page opens, with the list of the ads of that caegory.
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Is there anything I have to pay for writing my "Buy" classifieds?

No, writing "Buy" classifieds is free.
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Is there anything I have to pay for the duration renewal of my "Buy" classifieds?

No, the duration renewal of "Buy" classifieds is free.
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How can I choose the right category for writing my "Buy" classifieds?

Choose the right group which fits your object to buy, first; then choose the right category inside that group; use Miscellaneous category if all the actual categories of the group don't match your object.
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But a "Buy" ad in Miscellaneous category is badly visible! Well, what now?

Markibus Staff looks at every "Buy" ads in Miscellaneous categories and creates new right categories for them; then moves those ads to the new categories.
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Can I suggest a new category for my "Buy" ad?

Yes, surely! Please refer to the Suggest Category page.
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Sell

How can I sell in Markibus?

You have two ways:
- write your "Sell" classified ads and wait for communications from Fast Find Service and Connect Service in your email;
- read interesting "Buy" ads and use our Connect Service.
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How can I write "Sell" classifieds?

Just two clicks from the Home Page: choose the category right for your object to sell, and then click the "Sell" button: the right Ads Page opens, with the form to write your ad.
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How can I read "Buy" classifieds which are interesting for me?

Just two clicks from the Home Page: choose the category right for your object to sell, and then click the "Sell" button: the right Ads Page opens, with the list of the ads of that category.
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Is there anything I have to pay for writing my "Sell" classifieds?

No, writing "Sell" classifieds is free.
When you receive a request by the Connect Service for that ad, however, if Buyer agrees with shipping and payment conditions, you must pay a small commission to Markibus: please refer to the Fares page.
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Is there anything I have to pay for the duration renewal of my ''Sell'' classifieds?

No, the duration renewal of "Sell" classifieds is free.
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Is there anything I have to pay for adding photos to my ''Sell'' classifieds?

No, adding photos to "Sell" classifieds is free.
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How can I choose the right category for writing my ''Sell'' classifieds?

Choose the right group which fits your object to sell, first; then choose the right category inside that group; use Miscellaneous category if all the actual categories of the group don't match your object.
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But a ''Sell'' ad in Miscellaneous category is badly visible! Well, what now?

Markibus Staff looks at every "Sell" ads in Miscellaneous categories and creates new right categories for them; then moves those ads to the new categories.
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Can I suggest a new category for my "Sell" ad?

Yes, surely! Please refer to the Suggest Category page.
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Registration

How can I sign in Markibus?

Go to the Registration page and write username, password and email. That's all.
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Is the registration in your website full of long forms and private questions?

No. The registration in Markibus requires only username, password and email. We don't store personal data.
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Is the registration free?

Yes, it is completely free.
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How can I confirm my registration?

After your sign in, a confirmation message is sent to your email by Markibus. Check your email, read the message and open the link which is written in the message: you will be immediately a confirmed user.
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And if I want to cancel my account?

Simply go to My Account page and click "Delete account".
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If I sign in Markibus... will I receive unsolicited emails with business proposals from who-knows-where, tons of daily newsletters, pills' price lists and bank's urgent advises, because of you?

No! Your email remains strictly private. You will receive only the messages for the working of classifieds, from our Connect Service and Fast Find Service.
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Do I have anything to remember for my account?

Please
- respect our Terms Of Use;
- write all the "Buy" and "Sell" classified ads you need;
- answer to all the requests which are addressed to your ads by Connect Service;
- delete your ads which became useless.
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Where can I find other informations about Registration?

In the Registration page of the Help Center.
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Fast Find Service

What is Fast Find Service?

It's the fastest way to know matching classified ads for your requests and offers in Markibus. Simply write your advertisement - either "Buy" or "Sell" - and wait for matching ads in your email. It's free.
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I write only "Sell" ads, usually. Is it useful writing "Buy" ads in Markibus?

Yes, it is very useful here. So users, thanks to Markibus' own design, can see your buying requests immediately. And so Fast Find Service can send you new matching classifieds, as soon as they are added.
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And does Fast Find Service work also with my "Sell" ads?

Yes it does, you will receive future matching ads in email for all your "Sell" and "Buy" ads.
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I can't believe it.. how can Fast Find Service find matching ads for me??

This is... a small secret :)
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Is there anything I have to remember in order to have the best results by Fast Find Service?

Yes: you have to remember writing "Buy" classifieds in Markibus every time you need something. The more "Buy" classifieds you write, the more results Fast Find Service gives!
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Is Fast Find Service really free?

Surely, it is completely free.
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Where can I find other informations about Fast Find Service?

In the Fast Find Service page of the Help Center.
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Connect Service

What is Connect Service?

It's the way for contacting writers of interesting classified ads through Markibus' mediation.
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What is the advantage of contacting the writers of ads through Markibus' mediation?

Your email remains private until exchange's agreement; this protects you from spam. Besides, our mediation makes exchange transparent and easy.
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How can I start Connect Service with an ad?

Simply click "Connect" button in the ad's Details page; then wait for communications from Markibus in your email.
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Which are the steps of Connect Service?

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Seller's Step 0) - Seller sends photos and informations about the object (for "Buy" classifieds only).
Buyer's Step 0) - Buyer accepts or refuses the object (for "Buy" classifieds only).
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Buyer's Step 1) - Buyer gives the receiving location (country, town).
Seller's Step 1) - Seller answers with shipping charges and payment modalities which are possible for the Buyer's location.
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Buyer's Step 2) - If Buyer accepts shipping charges and a payment modality, Buyer answers with the exact receiving address (country, town, address, name).
Seller's Step 2) - Seller pays Markibus' commission and receives Buyer's address.
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Buyer's Step 3) - Buyer receives the Seller's exact address (country, town, address, name) and pays for the object to Seller with the chosen modality.
Seller's Step 3) - Seller ships the object to Buyer's address.
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Can Seller interrupt Connect Service?

No. If Seller interrupts Connect Service, Seller's profile receives a penalty.
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Can Buyer interrupt Connect Service?

Buyer can interrupt Connect Service in these two points: Buyer's Step 0) and Buyer's Step 2).
Instead, if Buyer interrupts Connect Service in another step, Buyer's profile receives a penalty.
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Does Buyer have anything to pay in Connect Service?

No, Buyer has nothing to pay in Connect Service. Connect Service is free for the buyer.
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Is Connect Service really free for the Buyer?

Yes, Connect Service is completely free for the Buyer.
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Does Seller have anything to pay in Connect Service?

Connect Service's start is free for the Seller. At the Step 2, only if Buyer accepts shipment and payment conditions, Seller has to pay Markibus' commission to receive Buyer's address. Please refer to the Fares page.
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I am a Seller. I paid for Markibus' commission (Step 2) but now Buyer doesn't want to buy anymore. What can I do?

You can communicate the interruption of exchange to Markibus. So you receive back the money of Markibus' commission; buyer's profile receives a penalty.
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I am a Seller. How can I receive back Markibus' commission, in the previous case?

You can cash it immediately (consider that transfer costs are charged to you) or add it in your account's credit; you will can use account's credit in future transactions, or encash it at any moment.
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I am a Buyer. I paid for the object (Step 3) but then I didn't receive the object. What can I do?

Some suggestions for this case are:
- contact always directly the Seller before paying the object, to verify Seller's identity;
- recontact the Seller after payment and ask again for the object;
- recontact the Seller and ask for having your money back;
- archive all direct communications with the Seller and all payment receipts;
- choose only tracked shipping methods.
If you definitely don't receive the object nor the paied price, and you demonstrate it, Seller is banned from Markibus.
(In any case, Markibus has no responsability for this unlucky transaction; Markibus' service is only putting Buyer in touch with Seller).
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I am a Buyer. I want to buy an object but the price is very high. How can I have more safety in the transaction?

You can ask for the Safe Trading Service, if it is available in that transaction.
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Where can I find other informations about Connect Service?

In the Connect Service page of the Help Center.
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Safe Trading Service

What is Safe Trading Service?

It's the way for buying objects worldwide through classified ads with the maximum safety.
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Why does Safe Trading Service give the maximum safety?

Because:
1) if Seller does not ship the object, Buyer receives back the price;
2) if Seller ships a bad object, Buyer receives back the price and Seller receives back the object;
3) if Buyer doesn't pay, Seller receives back the object.
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WOW! How can it be possible, having such a safety?

You can have this safety because Safe Trading exchange passes 'physically' through Markibus: Buyer sends money to Markibus, Seller ships object to Markibus, THEN Markibus ships object to Buyer and sends money to Seller.
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I am a Buyer. I paid for the object with Safe Trading and I received the object, but this is a bad object. What can I do?

You can return the object to Markibus within the restitution time limit, and you receive back the price; Seller receives back the object.
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I am a Buyer. I paid for the object with Safe Trading and I received the object and this is a good object... but then I changed idea and now I don't want it anymore! What can I do?

The rule of Safe Trading allows you to return the object even if you simply doesn't like it. So you return the object to Markibus within the restitution time limit and you receives back the price; Seller receives back the object.
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What is the restitution time limit?

It's the limit of time within you can return the object to Markibus; after that limit it's impossible receiving back the price. Please refer to the Safe Trading Service page.
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Who pays shipments of the object, money transfers, Markibus' commission?

The costs of Safe Trading Service are divided between Buyer and Seller; please refer to the Safe Trading Fares page.
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Where can I find other informations about Safe Trading Service?

In the Safe Trading Service page of the Help Center.
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